CBMS Group Privacy Statement (2023)

1. Purpose and Scope

This CBMS Group Privacy Policy Statement (the “Privacy Statement”) governs how CBMS Group including companies that we own (collectively, “CBMS Group”, “we”, or “us”) collect, use, store, process, disclose, and delete Personal Data (as defined in this Privacy Statement) you provide directly to us or that we receive from your authorized third parties including, without limitation, that you provide to us via our website, located at the CBMSGROUP.com domain or via our emails, accessed through any medium, including via computer, mobile device, or other device (collectively, “Device”). At CBMS Group, we respect your need for online privacy and protect any information that you may share with us, in an appropriate manner. As a condition to use of CBMS Group products and services, you consent to the terms of the Privacy Statement as it may be updated from time to time. CBMS Group provides you with the ability to purchase or access a variety of product and service offerings made available by CBMS Group and various independent providers both directly from us and through CBMS Group authorised resellers and distributors (collectively, “Partners”). The services of each Partner may be subject to their own privacy policy, which may supersede this Privacy Statement.

2. Summary of the Privacy Statement

While we encourage you to read this entire Privacy Statement, this is a summary of some of the more important aspects of the Privacy Statement:

  • We may collect both Personal Data and other information from you through a variety of sources, including Personal Data we have collected from you, whether on- or offline. We may also combine it with information we receive about you from other sources, such Partners, publicly available information sources (including information from your publicly available social media profiles), and other third parties.
  • Access to Personal Data and other information is restricted to our employees who need to know such information in connection with providing services or products to you and are bound by confidentiality obligations.
  • Each Partner may have its own privacy policy. You should carefully read the privacy policy of any Partner before accessing or using our Partners’ services.
  • We will not use or share your Personal Data except as permitted by this Privacy Statement.
  • Upon your request, we accept opt out requests from you for certain uses of your Personal Data under this Privacy Statement. For example, when you opt out of receiving marketing email communications from us.
  • While we use commercially reasonable technical and organizational controls to secure and protect your Personal Data, we cannot warrant that this information will be completely secure from misappropriation by hackers or criminal activities of such.

3. Children’s Online Privacy Protection

CBMS Group does not knowingly collect Personal Information from users who are children.

4. Information Recorded

CBMS Group may collect different types of information from variety of sources for the purposes of offering our Products or Services; whether directly by dealing with you or indirectly through our vendors. This information can be referred to as “Personal Data” which include any information that directly identifies you or information otherwise defined as “personally identifiable” under applicable law including but is not limited to, your first and last name; billing or shipping address; credit card or payment information; government issued identification number; email address; phone number; purchase information and history; your geo-location information; your account number; resume information; and a combination of your username and password used to access the Website.

CBMS Group, in the course of providing products and services, it may collect non-user specific information regarding your computer, your IP address, your Media Access Control (MAC) address, the type and version of Internet browser you are using, screen resolution, the location from which you access the Website, the type of computer operating system you are using (Windows or Mac OS), the domain name of the website from which you linked to the Website, or the areas of the Website you visited and actions performed on the Website. We may collect similar information, such as your device type and identifier, if you access the Website through a mobile device.

Your Personal Data may be stored and processed in any country where we have facilities or service providers, and by using our Website or by providing consent to us (where required by law), you agree to the transfer of Personal Data to countries outside of your country of residence.

5. Accuracy of the information recorded

It is your responsibility to provide CBMS Group with accurate information. We shall only use Personal Data in ways that are compatible with the purposes for which it was collected or subsequently authorized by you. To the extent necessary for these purposes, CBMS Group shall take reasonable steps to ensure that Personal Data is accurate, complete, current and relevant to its intended use.

6. Use of Information Recorded

CBMS Group may use your Personal Data for a variety of purposes including, but not limited to:

  • Provide users with service and products that have been requested or purchased;
  • Contact users directly (such as through email) or indirectly (such as through web based advertising) with marketing messages regarding products and services offered by CBMS Group, contractors, and business partners;
  • System integration and customisation;
  • Understand user preferences in order to enhance users’ experience with CBMS Group, contractors, and business partners;
  • Research the effectiveness of the website and the marketing, advertising and sales;
  • Collect account receivables owed by users to CBMS Group;
  • Process orders and payments made through the website;
  • Conduct research and analysis to develop additional solutions;
  • Process job applications;
  • Comply with legal obligations; and
  • Manage our everyday business needs.

7. General Principles for the Processing Of Personal Data

Personal Data will be collected, stored, processed and transmitted in accordance with CBMS Group's established policies and applicable laws, rules and regulations.

The principles of CBMS Group with respect to the processing of Personal Data are as follows:

  • Personal Data will be processed fairly and lawfully.
  • Personal Data will be collected for specified, explicit, and legitimate purposes and not further processed for incompatible purposes.
  • We do not share this third party personal information with anyone for promotional purposes, nor do we utilize it for any purposes not expressly consented to by you.
  • Personal Data collected by CBMS Group will be adequate, relevant, and not excessive in relation to the purposes for which it is collected.
  • Personal Data collected by CBMS Group will be accurate and, where necessary, kept up to date to the best of our ability.
  • Personal Data will be protected against unauthorized access and processing using commercially reasonable technical and organizational security measures and controls; and
  • Personal Data collected by CBMS Group will be retained as identifiable data for no longer than necessary to serve the purposes for which the Personal Data was collected.
  • If you cease to use our products and services, you may contact us at privacy@cbmsgroup.com to request that we remove this information from our database.
  • CBMS Group user testimonials would be available online publicly on our website. CBMS Group is not responsible for the Personal Information users elect to post within their testimonials.
  • We also do not scan the contents of your user account for serving targeted advertisements.

8. Contents of your User Account

We store and maintain files, documents, to-do lists, emails and other data stored in your user account on cloud through our Partners. We may retain and use your Personal Information and data as necessary to comply with our legal obligations, resolve disputes, and enforce our rights. We assure you that the contents of your user account will not be disclosed to anyone and will not be accessible even to employees of CBMS Group except in circumstances specifically mentioned in this Privacy Statement and Terms of Services.

9. Payment Information

In case of services requiring payment, we request credit card or other payment account information, which will be used solely for processing payments. Your financial information will not be stored by us except for the name and address of the card holder, the expiry date and the last four digits of the Credit Card number. This is subject to your prior consent and where necessary for processing future payments, your financial information will be stored in encrypted form on secure servers of our reputed Payment Gateway Service Provider who is beholden to treating your Personal Information in accordance with this Privacy Statement.

Visitor Details

We use the Internet Protocol address, browser type, browser language, referring URL, files accessed, errors generated, time zone, operating system and other visitor details collected in our log files to analyse the trends, administer the website and to improve our website.

11. Links from our website

Some pages of our website contain external links. You are advised to verify the privacy practices of such other websites. We are not responsible for the manner of use or misuse of information made available by you at such other websites. We encourage you not to provide Personal Information, without assuring yourselves of the Privacy Statement of other websites.

12. Federated Authentication

You can log in to our site using federated authentication providers such as Facebook Connect. These services will authenticate your identity and provide you the option to share certain Personal Information with us such as your name and email address to pre-populate our sign up form.

13. With whom we share Information

We may need to share your Personal Information and your data to our Partners, resellers, service and providers solely for the purpose of providing our product and services to you. The purposes for which we may disclose your Personal Information or data to our service providers may include, but are not limited to, data storage, database management, web analytics and payment processing. These service providers are authorized to use your Personal Information or data only as necessary to provide these services to us. In such cases CBMS Group will also ensure that such affiliates, resellers, service providers and business partners comply with this Privacy Statement and adopt appropriate confidentiality and security measures. We will obtain your prior specific consent before we share your Personal Information or data to any person outside CBMS Group for any purpose that is not directly connected with providing CBMS Group services to you.

14. How secure is your Information

We adopt industry appropriate data collection, storage and processing practices and security measures, as well as physical security measures to protect against unauthorized access, alteration, disclosure or destruction of your Personal Information, username, password, transaction information and data stored in your user account. Access to your name and email address is restricted to our employees who need to know such information in connection with providing services or products to you and are bound by confidentiality obligations.

15. Enforcement of Privacy Policy

We have periodic reviews to ensure that Personal Information provided by you is used in conformity with this Privacy Statement.

16. Notification of Changes

We may modify the Privacy Statement at any time through a service announcement. Your continued use of CBMS Group services after the effective date of any change to the Privacy Statement will be deemed to be your agreement to the modified Privacy Statement. You may not receive notification of minor changes to the Privacy Statement.

17. Contact Us

If you believe that your Personal Data has been processed or disclosed in violation of this Privacy Statement, CBMS Group encourages you to raise this with us as soon as possible. CBMS Group will investigate and attempt to resolve any complaints and disputes regarding use and disclosure of Personal Data.

If you have any questions or concerns regarding this Privacy Statement, please contact us at privacy@cbmsgroup.com

If we need or are required to contact you concerning any issue or event that involves this Privacy Statement, your Personal Data, or the website, then we may do so using the email address, telephone number, or physical mailing address we have on file for you.